1. Introduction
2. Business Strategy
3. Business Model Tool
4. Creating Value
5. Delivering Value
6. Capturing Value
7. Real Life Conversation - Interview with Fiona Brown
8. Auditing & Innovating Your Model
9. Challenges & Conclusion
10. Implementation
11. Call To Action
12. Embed In Your Business
13. Scorecard & Evaluation
1. Introduction
2. Hiring For Attitude
3. Communicate, Communicate, Communicate
4. Listening
5. Choosing a Modern Style of Leadership & Performance Management
6. Real Life Conversation - Interview with Kate Tansley
7. Recognition
8. Fun In The Workplace & a Sense of Community
9. Implementation
10. Call to Action
11. Embed in Your Business
12. Evaluation & Scorecard
1. Marks Introduction
2. Introduction
3. Workforce Planning, Sourcing & Employer Brand
4. Interviewing, Contracting and Onboarding
5. Development
6. Performance Management
7. Reward & Recognition
8. Diversity, Equity & Inclusion
9. Conclusion
10. Implementation
11. Call To Action
12. Embed in Your Business
13. Evaluation & Scorecard